Your satisfaction means everything to us!
Our customers are the most important part of our business. It’s crucial to us that each and every person we serve has a positive experience with All American Heating. We consider our reputation as our premium asset. So, it’s very important we hear what our customers have to say about us – good AND bad. That way, we can do our best to make things right. We’re sharing our Facebook and Google customer reviews here so those looking for a home HVAC or plumbing service provider can see how others feel about their All American Heating experience. Our customer reviews are not pre-selected or edited. We want to be as transparent as possible, and hope you’ll appreciate it as much as we appreciate you!
Like what you see? Call us to schedule your home service today!
Gage with American Plumbing and Heating winterized our mountain home for us. Gage is such a gentleman. He explained what he fixed for me and gave some good advice on a fix we were considering which could have had some bad results. I would definitely use American again and will ask for Gage. They talk a good game... but it's all talk and no follow through. Too good to be true. Go elsewhere, they're not professional. Great company! Renae is awesome! There was an internal issue with my job, but she was great at resolving it ASAP! When you call them ask to speak with Renae and she will do the best she can to make you super happy!! And Hopefully Gage is the guy that does your work! Always on-time, does it fast and perfect!! Call them!! Very good, arrived in time. Went above and beyond to help a single women in wheelchair, waiting for over motor for gas furnace We had them do some plumbing installation. The repairman was super professional and did a great job. Very personable and reflected confidence. The job was well done All American is really great. They show up when they say they will, and they get jobs done efficiently. I strongly recommend them. All American Heating is a great company. Renee in the office is awesome. Mark serviced our boiler and did an excellent job. I highly recommend this company. Professional, on time, and personable! Cory was awesome! We have been using All American Heating for a few years. They are incredible. All American so graciously helped us with a non-heating furnace in mid December!! Renee was terrific, helpful, kind, responsive!! Cory did a good repair job. Thanks so much! The technician replaced a furnace part. Very punctual, friendly and fast. I would recommend them to residents of summit county The hot water heater failed the morning we had out patient surgery scheduled and I called from the surgery center a bit frantic and was able to get the heater replaced before we got home. Upon arriving at home Mark who installed the heater also washed the towels we thru down and had them in the dryer. Mark I come to find out is the president of All American Heating now that’s service. Gage is the man! He installed our new water filtration system, softener, and well pressure tank and stayed after hours to complete the job same day! We’ve had them unclog our sewer line a couple times as well. Delightful business, reasonably priced for Summit County and helped us out of more than one jam! Highly recommend All American Heating! Your fellow up report was excellent. Kudos! They did such an excellent job in installing propane heater with gas piping that matches exterior. So happy to have heat in the cabin. Professional, exceptional customer service and staff, work done correctly the 1st time. Found the perfect and most cost effective solution to heat cabin. Cory did a great job of communicating the scope of the work completed and explained the additional services needed without pushing too hard. I SO appreciate the attention to the whole system big picture instead of just focusing on a repair issue. Mark and his team were great! It started with a real person answering the phone, and continued with a cool system for me to share photos and details of the problem. I’m so greatful for the quick response! Gage did a fine job to see that everything on the Lochinvar Combe unit was in working order.He said that one part that converts the PH level of the water be more nutreal so as to keep draining pipes in working order is recommended to be replaced yearly by the manufacturer. I was disappointed that he did not have the unit on his truck. This part has to be ordered. One would think that All American would have this on hand if it is an annual replacement item. Perhapse it was a shipping glitch. Howard was very professional and efficient. I really appreciate his work! Gage was very nice and professional and did an excellent job. Very helpful with our problematic boiler after hours! Appreciated the knowledge and assistance of the owner in diagnosing the problem. Renae at the office saved the day for us and did everything to help us get a repair done before our flight out of town and Gage the plumber was awesome and taught me some plumbing tips while doing a professional job!! No leaks at our getaway cabin!! Gage was very thorough and a skilled technician. Did a big job and made sure all leaks were repaired. I have total confidence in his work. Furnace stopped working and Mark stepped in same day without question to come and assist. He was helpful and concise, and explained what he had done before making some suggestions (no pressure) for keeping things running smoothly moving forwards. All very helpful in enabling me to make informed decisions. Mark was fantastic and I highly recommend the service of All American Heating! Great service! Super responsive to our furnace issue. Great communication about scheduling, cost and results once they repaired our system. Mark was a huge help and got us back up and running quickly. Definitely will use them again! Everyone I have worked with at All American has been very helpful. Corey has helped me several times and is always patient to explain and answer questions about my unit even after hours. Eric of all American eating was awesome. He squeezed me into a packed schedule and got my furnace up and running in 20 minutes. Very knowledgeable. I often get the feeling I’m getting over sold any time I have to do a house repair with a maintenance person but not with Eric Gage and Cory were extremely professional and knew what they were doing. Appreciated their cleanliness and that they wore masks without having to ask. They went the extra mile to make sure we had hot water immediately and I’m super grateful for that. Thanks again. Very professional and knowledgeable. First cold weather of the season, furnace doesn’t work. In short, old unit=new install. Mark found a way to fit my needs into their busy schedule. Everyone I talked with at All American Heating were awesome! Will use them again and highly recommend. Mark was prompt and good at explaining everything that needed to be done. Renee at the office was great as she was kind and caring of our needs. We are lucky to have found them. Excellent company we will use from now on. We have a maintenance contract with the company. The maintenance was performed by an excellent technician Cory. He explained everything he performed in details, and also discovered a leaky water tank. The tank was under warranty end was replaced by another great technician Mike. It was amazing how fast was this done. He new about everything disconnecting, where to place components and how to interconnect them. The final think that was performed was replacement of the deteriorated Air separator by Mark. We love this Company and we wish them many successful operations. Zlatko & Zlata We found them to be reliable, competent and knowledgeable. We highly recommend their services. Gage made a professional maintenance check on our furnace, I trust his assessments, good value. Gage is awesome! Friendly, thorough, answered our questions and gave us advice on keeping furnace clean to keep it functioning properly. I would certainly ask for him again if we weren't moving! Eric is a great man! Did a great job figuring out what our issue was! Super quick appointment also! Definitely recommend!!! Very professional and always done right Have been an extremely satisfied customer service for many years. On a different scale of "10", I would give AAH a "15". Just recently they did the yearly check of heating and water at our mountain cabin with tech uCraig who was superb and by mistake I called him late at night and he answered and was extremely helpful and hospitable. Cannot say enough praiseworthy comments about AAH and all their staff. Great people to do business with. Highly recommended. Didn’t bring the parts required. Ended up reusing what was meant to be trash, instead of returning to his shop and supplying the job as requested. Job seemed rushed. Lazy craftsmanship.In response to the owner: Your description is not what happened.During the scheduling call, I explained to have had the parts, but perhaps required several shop supplies.I had the condensate trap, piping, piping adapters, and neutralizer. The shop supplies needed were simple: piping elbows, glue…The service man acknowledged he had the elbows, but would have to drive to get them. He decided that the drive was too inconvenient and reused the trash piping instead. My trap was used.Moreover, glue was dripped on the tile below. No drop cloth used.The piping would look better if it didn’t terminate at an angle but rather vertically down into the drain like it was originally.Finally, it took them about 30 min. Sure, maybe the extra 28 was spent packing in and out of the driveway and collecting my signature.In the end, it works. But it certainly could be better.If it starts leaking, I’ll be sure to call you back. Good work. Very professional All American continues to impress me with their professionalism. They are great folks - they’re responsive, timely, and always a pleasure to have in my house! Highly recommend. We needed our main water line changed so that our new kitchen sink could be installed. Also, hook up our new bathroom sink after my non-plumber husband tried in vain to get it connected! All American kept in touch with me, reminded me of the appointment, told me when Gage was on his way, and then Gage called to talk over what was needed and kept in touch with men regarding the whole project including costs. I am not on the property, but I'm certain that if anything goes wrong, they will make it right. We plan to use the company again whenever needed. Also, they were the third company I contacted as the first two were booked out 4-6 weeks. Luke was great! Very knowledgeable, helpful, and efficient. Would strongly recommend their services. Super responsive and helpful. They were extremely busy but worked us in last minute. Knowledgeable and courteous! Thank you- Mountain Property Watch Very knowledgeable, efficient and comprehensive repairs. Cory flat lied to us about our problem being covered by warranty on our 8 month old 6500$ Lochnivar water heater. Talked to several installers who said they wouldn’t take apart the pump to install the water heater if it didn’t leak when installed. Cory told us it was an obvious factory defect then wrote it up as installer error. Cold day in h*** when we call All American Heating again Very professional and knowledgeable lead service technician. Took the time to explain and show me items that need to be addressed / fixed. Huge thumbs up. Corey really seemed to know intricate details of how the system worked and was able to find a white wire workaround to confirm the diagnosis. He communicated the pros and cons for options for repair thoroughly. I was very pleased with the quality and value of his work. I highly recommend him for both heating repair and for plumbing repair. Competent and communicative staff. We received a low temp sensor alert in the middle of the night. Thankfully All American Heating has a 24 hour emergency answering service . Even better was the fact that we knew the technician, Eric, from previous work done on our hydronic system, so when he said he was on his way I had the peace of mind and confidence that he was reliable, professional and very knowledgeable. He kept in touch with me as he made his way to our property and within his first five minutes, identified the issue and saved our home from severe freezing damage! We are so grateful and can confidently recommend All American Heating to everyone in Summit County! Professionally and personally came out to service a furnace and turned around a bad situation without heat in the middle of the night.Very fair considering the emergency timing of the situation. David Pike was very helpful in taking us through the radiant floor heating system in our potential new home. He was a great teacher and helped us feel less intimidated by the the boiler room. His explanations were thorough and easy to understand Dave and Jeff were great to work with. Dave arrived in the morning, assessed repairs need, provided an estimate and then stayed until the job was finished which took both guys way past normal hours. Dave is very knowledgeable and answered all my questions and concerns. Jeff was through and meticulous. They left our home clean and were professional throughout. I would definitely use them again for our plumbing needs. Gage and Cory are incredibly helpful and knowledgeable! Their expertise and integrity are very much appreciated. We highly recommend All American Heating. Thank you for responding so quickly to an emergency. Office and plumber made a bad event tolerable. I will use these guys from now on. Brilliant Our furnace broke and Luke went above and beyond to get us up and running as soon as he could, including coming in on a weekend and turning our water back on once the house warmed up. I highly recommend! ERIC, from All American came to our house on a Sunday morning to fix my furnace. He diagnosed the problem quickly, went and got the part, and was back in 20 Minutes to replace the part. ERIC replaced the part perfectly, professionally, and timely. He had the furnace back up and working before noon. I appreciate ERIC'S professional and quality work, as well as the devotion to complete the job in a timely manner. Thank you ERIC, our house is nice and warm again. Had a leak in my main water line and the technician worked after hours to fix it promptly. Very nice office staff. Also had them back to troubleshoot a problem and they fixed no cost. Love that kind of service!! Speedy repair of our heating system during cold weatherInstalled and piped new radiators, fixing a burst pipe.Very knowledgeable Quality workThanks Office manager was awesome got me in when they were booked. I have a cabin in warm springs ranch and my furnace had gone out I live in Colorado Springs and she sent a tech out right away. I received a call from the tech( Luke) when he was on his way and once he found what was wrong he called me and explained what the problem was, very much a gentleman. I will definitely use them again when needed. Thank you all for the quick response. Gage and Mike came to my home within a few hours of my making a call to All American. I had a busted water pipe in my garage.They came, they conquered and they cleaned up. Admin office staff was courteous and professional. They actually called back, as they had promised. The service was timely and professional. Gage and Mike were friendly, helpful and considerate, very professional. Eric was very responsive after hours on a weekend. He was fast, great to speak with, very clear about what was happening with the heating system, and finished the job well. These guys are great! They are professional, prompt and knowledgeable. Alan
Did a professional job on a complex heating system repair. Arrived on time and finished as planned. Five star rating.
Good service well performed Quick and efficient service Starting with Renee in the office and her great communication and helpfulness to Dave the tech who showed up right on time and knows his stuff, it was the best experience, but they are busy so you probably don’t want to put off calling. The technician Dave is awesome. Very knowledgeable and a pretty good teacher. He walked me through several things on my boiler and radiant floor system. Highly recommend. Professional attitude and performance in every respect. Highly recommend Frank and Dave service technicians for hvac and plumbing. Have been using All American Heating for a few years now. First with John and now with Mark. They have been very responsive and helpful. Mark recently put in a new boiler system and it went extremely well. He did a great job explaining everything and keeping us up-to-date on progress and timing. Great service and very dependable. I highly recommend All American Heating. Great job !! They do what they say they going to do and do it right and on time Excellent service on time and very fair will use them in the future Frank is excellent. Very knowledgeable and responsive I’ve been using All American Heating for years. They installed my two furnaces and have maintained them ever since. The technicians are knowledgeable and professional, and their service appointments are timely and reliably on time. I highly recommend them.