Your satisfaction means everything to us!
Our customers are the most important part of our business. It’s crucial to us that each and every person we serve has a positive experience with All American Heating. We consider our reputation as our premium asset. So, it’s very important we hear what our customers have to say about us – good AND bad. That way, we can do our best to make things right. We’re sharing our Facebook and Google customer reviews here so those looking for a home HVAC or plumbing service provider can see how others feel about their All American Heating experience. Our customer reviews are not pre-selected or edited. We want to be as transparent as possible, and hope you’ll appreciate it as much as we appreciate you!
Like what you see? Call us to schedule your home service today!
14:38 14 Jul 21
Didn’t bring the parts required. Ended up reusing what was meant to be trash, instead of returning to his shop and supplying the job as requested. Job seemed rushed. Lazy craftsmanship.In response to the owner: Your description is not what happened.During the scheduling call, I explained to have had the parts, but perhaps required several shop supplies.I had the condensate trap, piping, piping adapters, and neutralizer. The shop supplies needed were simple: piping elbows, glue…The service man acknowledged he had the elbows, but would have to drive to get them. He decided that the drive was too inconvenient and reused the trash piping instead. My trap was used.Moreover, glue was dripped on the tile below. No drop cloth used.The piping would look better if it didn’t terminate at an angle but rather vertically down into the drain like it was originally.Finally, it took them about 30 min. Sure, maybe the extra 28 was spent packing in and out of the driveway and collecting my signature.In the end, it works. But it certainly could be better.If it starts leaking, I’ll be sure to call you back.
00:50 09 Jul 21
Good work. Very professional
Maggie R. Simoneaux-Cuaso
23:44 06 Jul 21
All American continues to impress me with their professionalism. They are great folks - they’re responsive, timely, and always a pleasure to have in my house! Highly recommend.
21:36 06 Jul 21
20:00 01 Jul 21
We needed our main water line changed so that our new kitchen sink could be installed. Also, hook up our new bathroom sink after my non-plumber husband tried in vain to get it connected! All American kept in touch with me, reminded me of the appointment, told me when Gage was on his way, and then Gage called to talk over what was needed and kept in touch with men regarding the whole project including costs. I am not on the property, but I'm certain that if anything goes wrong, they will make it right. We plan to use the company again whenever needed. Also, they were the third company I contacted as the first two were booked out 4-6 weeks.
02:07 28 Jun 21
Luke was great! Very knowledgeable, helpful, and efficient. Would strongly recommend their services. Super responsive and helpful. They were extremely busy but worked us in last minute. Knowledgeable and courteous! Thank you- Mountain Property Watch
00:22 16 Jun 21
17:40 11 Jun 21
The technician cleaned our fireplace. Excellent job. Knowledge. Clean. Great job.
21:17 07 Jun 21
Very knowledgeable, efficient and comprehensive repairs.
21:36 02 Jun 21
18:04 24 May 21
Cory flat lied to us about our problem being covered by warranty on our 8 month old 6500$ Lochnivar water heater. Talked to several installers who said they wouldn’t take apart the pump to install the water heater if it didn’t leak when installed. Cory told us it was an obvious factory defect then wrote it up as installer error. Cold day in h*** when we call All American Heating again
00:04 16 May 21
Very professional and knowledgeable lead service technician. Took the time to explain and show me items that need to be addressed / fixed. Huge thumbs up. Update-they did such an excellent job in installing propane heater with gas piping that matches exterior. So happy to have heat in the cabin. Professional, exceptional customer service and staff, work done correctly the 1st time. Found the perfect and most cost effective solution to heat cabin.
18:41 30 Apr 21
All American Heating is a great company. Tiffany in the office is very pleasant and easy to work with. Michael serviced and repaired our boiler and did an excellent job. I highly recommend this company.
00:10 30 Apr 21
Corey really seemed to know intricate details of how the system worked and was able to find a white wire workaround to confirm the diagnosis. He communicated the pros and cons for options for repair thoroughly. I was very pleased with the quality and value of his work. I highly recommend him for both heating repair and for plumbing repair.
19:51 26 Apr 21
18:24 31 Mar 21
Competent and communicative staff.
15:32 22 Mar 21
We received a low temp sensor alert in the middle of the night. Thankfully All American Heating has a 24 hour emergency answering service . Even better was the fact that we knew the technician, Eric, from previous work done on our hydronic system, so when he said he was on his way I had the peace of mind and confidence that he was reliable, professional and very knowledgeable. He kept in touch with me as he made his way to our property and within his first five minutes, identified the issue and saved our home from severe freezing damage! We are so grateful and can confidently recommend All American Heating to everyone in Summit County!
17:52 13 Mar 21
Professionally and personally came out to service a furnace and turned around a bad situation without heat in the middle of the night.Very fair considering the emergency timing of the situation.
20:06 11 Mar 21
David Pike was very helpful in taking us through the radiant floor heating system in our potential new home. He was a great teacher and helped us feel less intimidated by the the boiler room. His explanations were thorough and easy to understand
15:49 10 Mar 21
Dave and Jeff were great to work with. Dave arrived in the morning, assessed repairs need, provided an estimate and then stayed until the job was finished which took both guys way past normal hours. Dave is very knowledgeable and answered all my questions and concerns. Jeff was through and meticulous. They left our home clean and were professional throughout. I would definitely use them again for our plumbing needs. Gage and Cory are incredibly helpful and knowledgeable! Their expertise and integrity are very much appreciated. We highly recommend All American Heating.
21:33 04 Mar 21
Thank you for responding so quickly to an emergency. Office and plumber made a bad event tolerable. I will use these guys from now on. Brilliant
15:42 01 Mar 21
Our furnace broke and Luke went above and beyond to get us up and running as soon as he could, including coming in on a weekend and turning our water back on once the house warmed up. I highly recommend!
17:11 23 Feb 21
ERIC, from All American came to our house on a Sunday morning to fix my furnace. He diagnosed the problem quickly, went and got the part, and was back in 20 Minutes to replace the part. ERIC replaced the part perfectly, professionally, and timely. He had the furnace back up and working before noon. I appreciate ERIC'S professional and quality work, as well as the devotion to complete the job in a timely manner. Thank you ERIC, our house is nice and warm again.
23:09 19 Feb 21
19:02 19 Feb 21
Had a leak in my main water line and the technician worked after hours to fix it promptly. Very nice office staff. Also had them back to troubleshoot a problem and they fixed no cost. Love that kind of service!!
02:50 14 Feb 21
23:18 13 Feb 21
Speedy repair of our heating system during cold weatherInstalled and piped new radiators, fixing a burst pipe.Very knowledgeable Quality workThanks
17:38 12 Feb 21
Office manager was awesome got me in when they were booked. I have a cabin in warm springs ranch and my furnace had gone out I live in Colorado Springs and she sent a tech out right away. I received a call from the tech( Luke) when he was on his way and once he found what was wrong he called me and explained what the problem was, very much a gentleman. I will definitely use them again when needed. Thank you all for the quick response.
13:05 04 Feb 21
Very helpful with our problematic boiler after hours! Appreciated the knowledge and assistance of the owner in diagnosing the problem.
17:30 03 Feb 21
I SO appreciate the attention to the whole system big picture instead of just focusing on a repair issue.
15:57 27 Jan 21
Gage and Mike came to my home within a few hours of my making a call to All American. I had a busted water pipe in my garage.They came, they conquered and they cleaned up. Admin office staff was courteous and professional. They actually called back, as they had promised. The service was timely and professional. Gage and Mike were friendly, helpful and considerate, very professional. Eric was very responsive after hours on a weekend. He was fast, great to speak with, very clear about what was happening with the heating system, and finished the job well.
15:14 17 Jan 21
01:00 08 Jan 21
These guys are great! They are professional, prompt and knowledgeable.
Mom's Green Clean
02:55 03 Jan 21
Dave did an great job and was very easy to work with. Renee did her best to get us scheduled quickly which is really appreciated as no one else would even put us on a waiting list.I highly recommend their team & service!
20:41 28 Dec 20
15:35 24 Dec 20
We used to love this company. This time, we had a very poor experience. Was told the thermocouple needed replacement so we agreed on the repair, then was told the furnace needed full replacement and couldn’t be used after the repair. We were told we would receive a quote for a replacement and a prompt installation. A week later, no follow up and no invoice received for part replacement. Luckily, we found another company who could help us right away and restore heat.
15:07 19 Dec 20
Eric went above and beyond the call of duty: he came to our house late, carefully inspected our nonfunctioning furnace, identified the problem, DROVE BACK TO THE SHOP ON THE MIDDLE OF THE NIGHT to get the part and installed it. All American now has all my HVAC business.
01:39 10 Dec 20
19:32 08 Dec 20
21:52 02 Dec 20
I had trouble lining up a plumber for my rental property in Fairplay, tried 3 different companies before calling All American. They are now saved in my contacts and will be my first call from now on! Very friendly office staff set me up with an appointment right away, called the day before to be sure we were all set. Called the day of to verify service call and called after the visit to inform me of what was done and the bill was ready. The only downfall, which may be to my lack of knowledge, was the pricing. I felt like it was a fairly small repair and did have a bit of shock with the pricing. However, they did EVERYTHING they said they would, so that's worth some extra funding for sure! Thanks All American!
05:31 20 Nov 20
The repair went fine, and the furnace now works. There was one significant problem though. We woke up to a cold house the following morning. When I checked the furnace I discovered the master power switch was turned off! The repair technician failed to turn it back on when he was done. I am grateful I was in the house that morning. If I had been away (this is a 2nd home) it could have been big problems, with frozen pipes, or worse. There is really no excuse for this happening. Reliable and responsive... rare these days.
Newton R. Klusmire
02:33 18 Nov 20
Eric addressed my concerns professionally and presented options and choices with upfront pricing. Look forward to working together. Alan
Did a professional job on a complex heating system repair. Arrived on time and finished as planned. Five star rating.
19:57 11 Nov 20
20:04 05 Nov 20
Mark and his team, particularly Eric, are top notch. Several weeks ago our boiler broke and we had no hot water. I called at least 6 companies in Summit County. Every single one of them was booked and couldn't get out to my place until after the new year! When I called American Heating, they were also booked. I explained my issue and since I didn't want to pay an "emergency call" fee to have them come after hours, I decided to keep trying to find another company. Within 30min, the office manager called me back, said she couldn't let us be without hot water up here and she was sending the owner, Mark, to our house. He was here within an hour and fixed the issue. We have just bought this house and the boiler had not been cared for. His team has now been out twice to do the necessary work so that our house stays warm all winter and we don't have to deal with an emergency. Eric (the plumber who has done all of the work) is polite, professional and great to work with. He explained everything to me and my husband and we felt very confident in his work. Would definitely recommend this company!
19:17 03 Nov 20
The service was responsive and straightforward. Eric did a great job communicating and setting expectations. He even came back early for a follow up appointment. All around great experience.
03:53 03 Nov 20
02:46 03 Nov 20
These guys are awesome. So polite and understanding. A guy named Kory came out to breck to help us after hours and was super quick very reasonably priced. Would definitely call these guys over my own local ones!
18:30 01 Nov 20
Disappointing experience with all American. They came out to fix a water heater that had an intermittent fault. Charged $160 for the initial call out. They were not able to fix the issue as they said they need to order a part. The next day no hot water at the property. Was told they would need to order the part and need a 50% deposit for the quoted work. They quoted $1200 but would not give me any timeline on when they would come to fix the water heater until I paid. Meanwhile I had tenants with no hot water. Desperate to get it fixed I called another company. That company came out the same day and fixed the problem with no need to parts......? I had to pay all American heating $160 for basically nothing but at least o avoided there $1200 quote to order the parts that seemingly didn’t need to be replaced
17:57 29 Oct 20
Very knowledgeable technicians.Responsive and follow through on their work.
01:36 20 Oct 20
16:26 19 Oct 20
Good service well performed
23:19 16 Oct 20
Quick and efficient service Starting with Renee in the office and her great communication and helpfulness to Dave the tech who showed up right on time and knows his stuff, it was the best experience, but they are busy so you probably don’t want to put off calling. Initially, we scheduled a regular boiler maintenance service call. All American Heating sent out Eric who arrived on time and who did a great job taking care of the boiler maintenance. While he was here, I asked him about a couple of other things I saw. I was impressed with Eric's ability to diagnose issues with my radiant heat boiler system and with his recommendation that All American send out Dave to perform the needed work. Dave was prompt, pleasant and a great communicator and his work was outstanding. He even stayed after hours to complete a complex job, which absolutely went above and beyond! Between the Ladies in the office who helped me with coordinating scheduling an the Technicians who did their work with excellence, this experience with All American Heating could not have gone any more smoothly! I highly recommend All American Heating and my favorite Technicians are Dave and Eric.
19:36 01 Oct 20
Dave of All American serviced my furnace, flushed the tankless hot H2O heater, and solved a problem with the water flow in the shower. Dave is extremely knowledgeable and professional as well as very congenial.
15:49 29 Sep 20
Service providers are few and far between in this area. You would think that the closest town to the small town you live in would service your area. Not in this case. Not sure why.
01:19 22 Sep 20
Dave came to our place to evaluate the possibility of bringing gas into the house for a fireplace and a cooktop. He is very knowledgeable and he gave us the next steps that we need to do to proceed. The technician Dave is awesome. Very knowledgeable and a pretty good teacher. He walked me through several things on my boiler and radiant floor system. Highly recommend.
01:42 12 Sep 20
16:20 08 Sep 20
Great company with great service techs!! Professional attitude and performance in every respect. Highly recommend Frank and Dave service technicians for hvac and plumbing.
15:10 18 Aug 20
They installed a new water heater and a new furnace into my house. They had one of the lower estimates and were extremely organized with scheduling appointments which was a big differentiator. I have tried working with other contractors in Summit County and it was like pulling teeth just to get a hold of them. All American Heating made it super easy and were able to complete the job they quoted to me all within the time period they stated. Would definitely recommend to anyone!
00:05 03 Aug 20
No heat. No hot water. It’s Saturday and I’m in the Mountains! Called 4 companies and All American was the only one to respond and quickly too. Eric arrived within 30 minutes, figured out and fixed the problem quickly. He even offered to give me a refresher course and explain the equipment and how it all worked. He was so professional and worked in a COVID-safe manner that I felt safe. Highly recommend All American in Summit County/Breckenridge CO.
01:04 30 Jul 20
They responded quickly got us in same day and worked efficiently to get us hot water back the same day. Knowledgeable and would highly recommend.
01:35 28 Jul 20
Friendly, prompt service. Very professional and excellent follow-up.