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Our customers are the most important part of our business. It’s crucial to us that each and every person we serve has a positive experience with All American Heating. We consider our reputation as our premium asset. So, it’s very important we hear what our customers have to say about us – good AND bad. That way, we can do our best to make things right. We’re sharing our Facebook and Google customer reviews here so those looking for a home HVAC or plumbing service provider can see how others feel about their All American Heating experience. Our customer reviews are not pre-selected or edited. We want to be as transparent as possible, and hope you’ll appreciate it as much as we appreciate you!
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Posted on Google
John C (Love Mountains)1 days agoTrustindex verifies that the original source of the review is Google.
All American Heating -- Best in Summit County – Mike Lykins and Liam: the experienced boiler techs I'd been looking for I have a Viessmann dual-boiler heating system, and finding a plumbing/HVAC company in Summit County with real experience on this German equipment felt impossible. Every company I tried claimed experience. Almost none of them were. Past techs spent hours milling around my boiler room over multiple days, on the phone with Viessmann's customer service reps, unable to pinpoint what was wrong with my boilers. Their solution? Sell me an entirely new system ($40,000 to $60,000 each for two boilers), because they couldn't figure out mine. Weeks went by waiting on what should have been simple, basic parts. One company quietly pulled out of Summit County altogether — after charging me their hourly rate to stand around not fixing anything. I could have made those phone calls to Viessmann’s customer service myself. So instead of trusting online reviews — many of which seem bogus — I went to Viessmann's own website and looked up who they recommend in Summit County: All American Heating. I called, and their customer service rep was genuinely, exceptionally helpful, getting me an appointment with Mike and Liam within just a few hours, THAT SAME DAY!! Given my past experience, I expected the worst. Within minutes, Mike and Liam diagnosed the issue, had the parts on hand at their Silverthorne office, and fixed it. They knew Viessmann. They also knew dozens of other domestic and foreign heating systems. And instead of pushing me towards a new system, they repaired mine with parts they had on hand, and recommended routine maintenance to significantly extend each boiler’s useful life – not just a few years, but a decade or more. They even worked through the maze of computer programming needed to tune the system for optimal efficiency — all in minutes without having to call Viessmann. I waited for the other shoe to drop, but it never did. That's the modern reality: a good plumber now has to be a computer programmer too. Mike and Liam at All American are honest and VERY experienced. Over 16 years, I've used about eight different plumbing/HVAC companies (very large and small) in Summit County across multiple properties, and Mike and Liam are, by far, the best. They're punctual too — given a 1–5 pm window, they arrived at 1:10. Also, All American Heating’s maintenance program is reasonably priced and keeps the system running at peak efficiency while extending its life – all with many discount perks included. Be careful who you choose, and don't trust bogus online reviews. There's so much garbage on the internet these days — even from companies that supposedly screen their vendors. Go to the manufacturers themselves and see who they actually recommend. What a relief to finally find a boiler/HVAC company that has the experience it claims. Thank you, Mike and Liam.+2Posted on Google
Roger Lopp10 days agoWe had an exceptional experience with All American Heating and I would definitely recommend them to family and friends. Cameron was on site for troubleshooting a hot water system, and he worked tirelessly to make sure we had a solution implemented within one day. The work required supply runs, purchasing new equipment, coordinating with other team members and solving problems unique to our older home. We were impressed with his attitude, knowledge, resourcefulness,and commitment to our situation. It was great to have an amazing experience with reasonable pricing with a local company. We will definitely use them for future HVAC and other plumbing needs. Excellent service!Posted on Google
Jeffrey Rose11 days agoHad another excellent interaction to install a water leak detector/valve. Fast service, extremely professional and communicative. I really appreciate this company, and Mike who is always terrific did the work. Highly recommend these folks especially in Fairplay.Posted on Google
Tom Kenworthy11 days agoOur every late summer maintenance checkup with All American Heating went very well, as always. Technicians Michael and Liam found that we needed new zone valves and they were back within 2 days and quickly installed them.Posted on Google
Tom Driemeyer12 days agoGreat service, on time, friendly and efficient. Mike has been here a couple of times and always does a great job.Posted on Google
lill13 days agoMike Lykins and Liam Landoll were at my home today to service my furnace. Both of these individuals are so professional and knowledgeable. They took care of my problem explained what was done and made sure I was pleased with their service. Great employees.Posted on Google
Chris Oliver27 days agoCameron and his company did a fantastic job on the plug drain that we had. I appreciate his hard work his quick response and good communication Cameron you were excellent.Posted on Google
Chuck Ginsburg33 days agoCameron was Amazing! He arrived early, and diagnosed and fixed the issue quickley. Very professional and knowledgeable. 6 out of 5 stars!!Posted on Google
Chris Wallwork39 days agoAmazing experience. Pretty big deal (to me anyway). Replace a heater and hot water tank - next to it so they both get upgraded = bonus! Ok, temperatures of -10 F in Blue River. A little worried. I had faith these guys have been doing this for 30 years in the high country, but still a bit nervous. They said it would take 4 day, it took 4 days. Amazing new system. Everything is marked, so I can understand what pipe warms what part of the house. Tidy, clean and amazing results. Sounds like I'm a friend giving a good review. I'm just a happy customer. And I'm going to have them do a new heater in my other house in Denver.Posted on Google
Richard Stenerson47 days agoI called Wed afternoon and their tech Cameron arrived 9am Thursday. The team spent a lot of time troubleshooting to find a very odd collection of problems. They went out of their way to solve and fix the problem. They have made me a very loyal customer I strongly recommend their company. The owner Mark is a very knowledgeable person with a great inter-personal skills and double checks all possible problems. He will not try to sell something you do not need.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
