All companies have a manual or standard of behavior that outlines how their team members should act with customers and colleagues. At All American Heating, we decided to go one better:
Our House Rules cover a wide range of ideals from behavior to beliefs to guidelines to motivation. These can be used on both professional and personal levels, and are created to provide the foundation for all activities in our organization and to demonstrate our identity and the culture of working together, support, and customer service that we are aiming to cultivate. We are devoted to incorporating the values of this set of rules and abiding by the standards that they set.
We’re sharing it with our customers, colleagues in the industry, family, and friends to provide a clearer picture of the people and the philosophy of excellence that define All American Heating.