Meet the all american teaM
At All American Heating, teamwork is key. We consider ourselves a family and treat one another accordingly. We take pride in hiring – and keeping – the best HVAC and plumbing technicians and office staff around. Our management goes to great lengths to treat our employees well, paying more than competitive wages, and providing excellent benefits. This increases our pool of candidates and lets us be selective about hiring. In addition to meeting the technical requirements, we choose team members who are “All American People” – folks who fit in with our values and business principles, and who believe in doing their best on every job and treating our customers with courtesy and respect. This also helps us build a team that works together and plays together very well, making work a great place to be.
So, meet the All American Team – always here and ready to serve you with great quality work at a fair price, all done with a smile.
Our Fearless Leader, Mark Harrill is President and owner of All American Heating. Mark originally hails from Little Rock, Arkansas, but has spent time all over the country. Mark has had a varied and interesting career, starting with a bachelor’s degree in Accounting. He spent more than 30 years in business leadership before giving up Corporate America for the Front Range and a new beginning with All American Heating. Mark is NATE certified and his favorite parts of this job are developing his team, making clients happy, and helping improve the communities we serve. Mark looks to business icon Bill Campbell (Columbia University, Intuit, GO Corporation, Apple) for inspiration, adopting many of Campbell’s philosophies to run the business. A little-known fact about Mark is that he worked in the entertainment industry for 15 years! Mark’s advice to All American’s customers is to remember that your mechanical system is what keeps your home alive.
Tim Greenlaw is our General Manager – but we call him “The Mad Scientist,” because rarely does he come across a system he can’t find a way to fix. With more than 21 years of experience, Tim has remained dedicated to the heating and plumbing industries throughout his career. To that end, he has achieved more than 1500 hours (!!!) on continuing education over the last decade and has too many certifications to list. Tim looks to his father for inspiration and as his role model and does his best to live up to the example his dad set. Tim describes himself as “very outdoorsy” and enjoys hiking, hunting, and numerous other outdoor activities. An environmentalist, Tim enjoys applying his philosophy of conservation to his work, helping his customers live more comfortable and greener lives in their homes by installing more energy-efficient systems, and often gives the advice, “Do it once, and do it right!” We agree, Tim!
HVAC and Plumbing Technicians
Service Technician Cory Burke hails from Cannon Falls, Minnesota, but currently calls Colorado home. He began his HVAC career at Don Leonardi HVAC School and continued his education with Comfort Aire training programs. Although he started in commercial installations, Cory enjoys helping customers and now focuses on the residential marketplace. Cory specializes in and is certified for hydronic heating systems, and primarily diagnoses and repairs boiler problems, as well as installing new systems. He follows the lead of his role model, our own Mad Scientist, Tim Greenlaw, and aspires to open his own All American Heating shop back in Minnesota soon. In his spare time, Cory enjoys landscaping and expanding his BBQ genius by smoking briskets. His advice to all his customers is to keep up with your system maintenance!
Patrick Denny is a Service Technician’s Helper who originally comes from Chico, California. Patrick’s background is in heavy equipment, chemical manufacturing, and construction – so he is very familiar with the trades. The thing Patrick likes best about working for All American is the variety the job brings to life – no two days are alike. Patrick has always looked up to his grandfather and tries to always live and work in ways that would make him proud. Some interesting things to note about Patrick are that he is an excellent mechanic, AND he has a HUGE puppy (he fits right in around here!) The advice Patrick most gives to his customers is, “Don’t neglect your systems!” We hear that!
Howard Haberkorn serves as the Construction Manager for All American Heating and oversees all work on new construction projects. Originally from Chicago, Howard is a longtime resident of Fairplay. He has embraced the mindset of a native Coloradan and understands well the people we serve. Howard has been in the HVAC industry for more than 10 years and has a cumulative total of 45 years of experience in construction – in other words, he knows his stuff. In addition, Howard holds HVAC and Contractor STP certifications. He tells us his favorite part of his job is the company he works for (thank you, Howard!) An interesting fact about Howard is that even with all his experience, he is still very willing and eager to learn. Howard says he doesn’t really have a role model, but rather holds himself accountable for doing his very best, every day. Finally, Howard’s advice to customers is to listen to your salesman or product rep; they have the knowledge to provide the exact product you need.
Mike Lykins (AKA “Mikey” around here!) is a Service Technician with All American Heating. Originally from Fort Worth, Texas, Mike brings 10 years of experience in the plumbing and HVAC industry to the company. His extensive certifications include Confined Spaces (you win the crawl spaces, Mikey!), OSHA 10, Journeyman, Residential Plumbing, Trench and Shoring. Mike’s favorite part of his job is meeting and learning about his customers, and the experiences he has while in the field. Mike considers his father-in-law to be his role model and works hard to live up to the example he sets. There’s not a lot about Mikey that’s NOT interesting, but we’ll start with the fact that he can say the ABCs backward! Mike’s advice to his customers is to always maintain your equipment as it if were a luxury car.
Luke Murphy, Service Technician, hails from Davenport, Iowa, and made his way from there to land in Colorado’s Front Range. Luke cites some college coursework and 20 years in the trades in the way of education and training, and he holds a certification for Gastite work. What Luke likes most about his job is the variety of work that he gets to perform, which helps make each day different. His role model is his grandfather, and a little-known fact about Luke is that he was a glass-blower for 20 years. (Wait, what?) Luke likes to advise his customers to take care of their equipment and keep up with the maintenance on it. We think that’s good advice!
Service Technician Gage Pike originally hails from the midwestern town of Morristown, Indiana. After completing his high school equivalency, Gage studied and became a certified carpenter. Gage’s favorite part of this job is that no two days are the same and that he gets to work on something new every day. Gage’s role model and mentor is his dad, and Gage has learned a great deal from him – especially in this business. An interesting fact about Gage is that he likes to “go fast on anything with wheels.” (Yeah, that sounds about right.) Gage advises his customers to keep up with their HVAC system maintenance to avoid issues.
Jeff Phillips is a Service Technician Helper with All American Heating. Jeff grew up in Denver and put in a year Metro State University before switching gears and pursuing an HVAC and plumbing career. He’s spent seven years in HVAC and 14 years in plumbing, and his favorite aspect of the job is performing quality work for his customers. (We like that about him, too.) Jeff considers his mother to be his role model and tries to live up to the values she has taught him. In his spare time, he enjoys competing in endurance and obstacle races. In the way of advice to his customers, Jeff tells everyone that, “Wifi thermostats are the way to go!”
Eric Pullen is a Service Technician with All American Heating. He is originally from Marietta, Georgia. Eric holds a bachelor’s degree in Business but prefers the dynamic and unpredictable nature of the mechanical services industry. (We make sure to send him on all the unpredictable calls for this reason.) He has an additional three years’ experience in the HVAC industry, as well as having served in maintenance for a property management firm. Eric admires and looks up to his grandfather as a role model and strives to do work that would make him proud. An interesting fact about Eric is that he played the oboe for nine years – what a renaissance man! The advice Eric offers his customers is to be proactive and not neglect their heating systems. Good advice!
Service Tech Helper Cory Ziehr comes to Colorado by way of Kenosha, Wisconsin. Serving as our primary Aeroseal installer, Cory has spent three years focused on this specialty. He holds a general certification in equipment services from the EPA. As one of our newest team members, Cory’s favorite part of the job is learning new things every day. Growing up, Cory looked to his grandfather for inspiration and still seeks to emulate him every day. An interesting fact about Cory is that he is missing his first rib on the right side. (You’ll have to ask him how that came to be because we haven’t heard the story yet.) Cory’s favorite advice to offer customers is: “A heating system is like a stool. It needs all the legs, or it will collapse.” He is not wrong.
Customer Service Team
Tiffany is the glue that makes All American Heating run. As our Office Manager, Tiffany keeps everything moving, answers phones, handles the bookkeeping, serves customers, and makes sure everyone has what they need, always. Tiffany hails from Mexico, Missouri, and recently, through the wonders of technology, returned there to be closer to family. Tiffany’s career experience ranges across several roles and industries, including working in a sawmill, waitressing, running a dental office, and landing with us at All American Heating (Yay!) Tiffany’s favorite part of her job is watching our team learn and grow – and grow, we do! In her spare time, Tiffany enjoys backpacking and other outdoor activities. She considers her Aunt Judy to be her role model, emulating Judy’s ability to stay positive, no matter what life throws at her. Tiffany offers the following advice to All American customers: “Please listen to your technician’s recommendations. It will help preserve the life of your unit.”
Customer Service Representative Renae F comes to All American Heating by way of Evansville, Indiana. She is now a fully converted mountain woman and calls the Front Range home. Renae is a certified Senior Human Resources Professional with more than 20 years of experience in Human Resources and Upper Management training. She puts this expertise to use by running the HR side of our business, in addition to her CSR duties. Consistent with her background in the human side of business, Renae loves taking care of customers and offering great service most of all. To this end, Renae strives to make a great first impression, maintain a positive attitude, offer a timely response, and really listen to each customer that calls in. She considers her grandmother, Lilian, as her role model and strives every day to do work that would make Lilian proud. A unique fact about Renae is that she is ambidextrous – neither left- or right-handed but can use either. Sounds about right for our business!
Jae is a Customer Service Rep, supporting All American Heating customers as well as our technicians in the field. Jae comes originally from Cocoa Beach but now calls Colorado home. She enjoys her job and makes the most of every day by working with the rest of the All American team to help customers and solve problems on their behalf. Her favorite part of the job is building solid and lasting relationships with all our customers and taking care of their HVAC and plumbing needs. An interesting fact about Jae is that she has kissed a sloth! (That sounds…interesting!) Her advice to our customers – and to everyone – is to stay positive and try to learn something new each and every day.
Customer Service Representative Lori Araki came to the mountains from Central New York. A professional horsewoman, Lori’s day job at All American Heating allows her to pursue her passion for horses. Initially, Lori completed some college as a fine arts major, and outside of work, she is now a horse trainer, riding instructor, the president of a non-profit sanctuary and horsemanship center. She is certified by the Professional Association of Therapeutic Horsemanship International as a Therapeutic Riding Instructor and Equine Specialist in Equine Facilitated Mental Health and Learning. She also holds a certification in Mental Health First Aid and is also Red Cross certified in CPR and First Aid for adults and children. We are all so proud of Lori and everything she does! Lori’s favorite part of her job is the supportive All American Team, and her role models are Jackie Chan, Maya Angelou, and Brené Brown. An interesting fact about Lori is that she used to gallop racehorses for a living. (Interesting – yes; surprising – no.) Lori offers the following advice to her All American Customers: “Book. It. Now.” We couldn’t agree more!
Director of Marketing Kerry Schneider grew up in Twinsburg, Ohio. This is also where she met our Fearless Leader, Mark Harrill. The two worked together at a medical supplies company located there. Fast forward five years and Kerry is still in Cleveland, but working remotely for Mark and All American Heating in Colorado. Kerry brings more than 25 years of experience in Marketing, Advertising, and marketing technologies to AAH. In addition to her bachelor’s in Business, she has a master’s degree in Mental Health Counseling and a certification in Project Management from PMI. Kerry’s favorite part of her job is connecting with potential All American customers and hearing great things from current ones. Kerry also feels her role at All American allows her to capitalize on her strengths in marketing, writing, and technology. Kerry’s role models include Together Digital founder and Congressional candidate Alaina Shearer, serial entrepreneur Tanisha Robinson of W*nder, and author Jen Lancaster – all strong women who made their dreams come true. Plus, her own mom, who Kerry considers simply amazing. Some interesting facts about Kerry are that she is an avid fan of all motorsports, an animal activist, and obsessed with the band Foo Fighters. Kerry’s advice to All American customers is, “Trust your techs. They know what they’re doing, and they will not steer you wrong.”