Meet the all american teaM
At All American Heating, teamwork is key. We consider ourselves a family and treat one another accordingly. We take pride in hiring – and keeping – the best HVAC and plumbing technicians and office staff around. Our management goes to great lengths to treat our employees well, paying more than competitive wages, and providing excellent benefits. This increases our pool of candidates and lets us be selective about hiring. In addition to meeting the technical requirements, we choose team members who are “All American People” – folks who fit in with our values and business principles, and who believe in doing their best on every job and treating our customers with courtesy and respect. This also helps us build a team that works together and plays together very well, making work a great place to be.
So, meet the All American Team – always here and ready to serve you with great quality work at a fair price, all done with a smile.
Leadership Team
Our Fearless Leader, Mark Harrill is the Service Manager and owner of All American Heating. Mark originally hails from Little Rock, Arkansas, but has spent time all over the country. Mark has had a varied and interesting career, starting with a bachelor’s degree in Accounting. He spent more than 30 years in business leadership before giving up Corporate America for the Front Range and a new beginning with All American Heating. Mark is NATE certified and his favorite parts of this job are developing his team, making clients happy, and helping improve the communities we serve. Mark looks to business icon Bill Campbell (Columbia University, Intuit, GO Corporation, Apple) for inspiration, adopting many of Campbell’s philosophies to run the business. A little-known fact about Mark is that he worked in the entertainment industry for 15 years! Mark’s advice to All American Heating’s customers is to remember that your mechanical system is what keeps your home alive.
Bode is a Kremmling native with 9 years of experience in plumbing and HVAC sales under his belt. He’s certified in Gas Tite and Trac Pipe installation, and he brings that hands-on product knowledge to his role heading up Purchasing. When he’s not sourcing parts and equipment, you can usually find him on the ice—Bode has played hockey for most of his life. His role model is anyone who leads by example and puts in the work day after day, without needing recognition for it.
Bode’s favorite part of the job is having the ability to help people when the need arises, along with the new opportunities to learn along the way. His best advice to customers: invest in regular maintenance rather than waiting for a breakdown—it’s always cheaper to catch a small problem early than to replace a system in the middle of a Colorado winter.
HVAC and Plumbing Technicians
Mike Lykins (AKA “Mikey” around here!) is a Service Technician with All American Heating. Originally from Fort Worth, Texas, Mike brings 10 years of experience in the plumbing and HVAC industry to the company. His extensive certifications include Confined Spaces (you win the crawl spaces, Mikey!), OSHA 10, Journeyman, Residential Plumbing, and Trench and Shoring. Mike’s favorite part of his job is meeting and learning about his customers, and the experiences he has while in the field. Mike considers his father-in-law to be his role model and works hard to live up to the example he sets. There’s not a lot about Mikey that’s NOT interesting, but we’ll start with the fact that he can say the ABCs backwards! Mike’s advice to his customers is to always maintain your equipment as it if were a luxury car.
Juan Galaviz brings more than 20 years of experience as an HVAC Tech/Installer to All American Heating. A resident of Leadville, Colorado, Juan says helping his fellow area residents as he goes about his day is his favorite part of the job. In his spare time, Juan loves working on classic trucks and restoring them to former glory – much as he does with HVAC systems. As far as advice for his customers, Juan says, “Do it RIGHT!”
Jeff Phillips is a Service Technician Helper with All American Heating. Jeff grew up in Denver and put in a year at Metro State University before switching gears and pursuing an HVAC and plumbing career. He’s spent seven years in HVAC and 14 years in plumbing, and his favorite aspect of the job is performing quality work for his customers. (We like that about him, too.) Jeff considers his mother to be his role model and tries to live up to the values she has taught him. In his spare time, he enjoys competing in endurance and obstacle races. In the way of advice to his customers, Jeff tells everyone that, “Wifi thermostats are the way to go!”
Service Tech Helper Draven McMillen jumped right into the HVAC and plumbing industry after high school. While he is new to the business, he is learning fast and working toward his certifications. His dad, Jeff (a Service Technician at All American Heating) is his role model, and he is learning from him every day. In fact, that’s what he says he likes best about his job – learning new things! A fun fact about Draven is that he is double-jointed. Draven’s advice to his customers is simple, but powerful: “Listen to the professionals. They know what they are doing…”
Customer Service Team
Rica comes to us all the way from Quezon City, Philippines. She brings seven years of experience as a Customer Service Representative and two years as a Reception Manager at a luxury spa. She also holds a Bachelor’s degree in Secondary Education and even spent a year teaching—but discovered that customer service was her true calling. As she puts it, kids are wonderful, but they’re a tougher crowd than customers! She’s a Licensed Professional Teacher, and in her spare time, she’s a furmom of three – which means she fits right in around here! Rica says she doesn’t choose the dogs, they choose her, and somehow they always win. She’s always just one cute face away from adopting another!
Being a Customer Service Representative has taught Rica that great service starts long before a technician arrives. Her favorite part of the job is building trust with customers through clear communication, patience, and empathy—helping people understand the process and feel confident they’re in good hands. Her role models are people who face life’s challenges with resilience, kindness, and a willingness to keep learning. Her advice to customers: don’t ignore small issues. Taking care of them early can help prevent bigger and more expensive repairs later.