All American Heating were working on repairs and later a replacement of my combination boiler. They were reliable, tried several things to fix the system and when the system was unrepairable they replaced it. Their annual membership saved me money. It’s easy to talk to them on the phone as well as to communicate over email. They did what they promised on time or earlier. I was very impressed by Mark with whom I dealt most and who sees things from the customer perspective, also Gage and Howard. Their admin staff is also very responsive and reliable.
These guys are great! They are professional, prompt and knowledgeable !!
The tech, Dave, was great. Personable, good explaining the project and what was needed. Identified one or two other things to check.
I had a dangerously high level of CO coming out of my gas furnace. I called these guys and they charged me $400 to fix it. The CO level he measured went down so the guy assumed he did his job . Then the owner came by a few days later and told me the levels of CO were still too high and dangerously so. He poked around in my furnace and said that I needed some repairs and he’d get back to me. It’s been about two months and no update. I’ve called repeatedly but no update. Fall is around the corner and I have no idea what their plans are to repair my furnace. I’ve finally hired another company. Unless you’re good with being put in an unsafe situation and then ghosted and left hanging, I wouldn’t hire this company.
A swamp cooler was installed. The Tecs, Igor and Ryan, were great. They did outstanding work even discovering damaged shingles under the swamp cooler which they could have ignored. I so appreciate their honesty and professionalism. They completed the job efficiently and left a clean work area. I would recommend this company.
Dave was amazing! He was very courteous, thorough, on time, answered my questions and was the only one who ever cleaned the outside door of my unit!!!! A great experience for me.
Wonderful customer service, prompt and good communication.
I had tried another plumbing service in Fairplay first and they stood me up and stopped responding to text/ calls. I called All American Heating and got someone instantly that took my information and scheduled the appt. Received a text confirmation right after. Nice! They showed up for diagnostic on time and sent a quote on repair shortly after. I immediately called to give the OK on the work and they were scheduled that same day to come back and finish the job. When completing the work Mark noticed an item that needed to be changed out completely and did so without adjusting the quote. Really happy with the service received. Also learned they have a boiler system service plan which I will be using moving forward. Great experience.
Evaporative Cooler went out during a heat wave. All American responded with a service call on the morning I called them. I have to install a new cooler, which was not surprising and Igor has been looking all over the Denver metro area to find a cooler that will fit. UPDATE: Igor and Ryan went over and above what I expected to find me a cooler that fit. We had to order a cooler but as soon as it arrived, they were here the next morning to install. Igor and Ryan installed it, made sure I had no openings between the cooler/window frame, tested it and are incredibly professional. The service is excellent from their front office to their professionals. Very pleased, will use again and I highly recommend the company and its professionals.
The only heating and plumbing team I’ll ever call in Summit! Hands down the best of the best.
Michael was awesome! Although they missed the promised arrival window of 11am to 3pm by 30 minutes, he called right before 3pm to tell me that he was going to be a little late. He did a great job with my repairs and was extremely professional and engaging. I highly recommend Michael and All American!I am adding more to this comment.Two days later I called the office to give them some specs on the faucet that might help them source parts. It was 9am and no one picked up and because I was at work I hung up and decided to call in the afternoon when maybe they were not slammed with calls. About 10 minutes later Rene called and said " I saw I missed a call from you, how can I help you?" UNBELIEVEABLE!Later that day Michael called to follow up on the part search status. This is amazing customer service that I have NEVER experienced from any home repair company in my 30 years of owning a home! I shared the faucet specs with Michael and within 1 hour he called back to say he had the parts ordered, Not only that, but they were covered by a "lifetime warranty"! He even got the part to fix my "sticking" sprayer which was something I just mentioned to him. Are you freekin kidding me!!??I would give the 6 stars if it were possible!!
As part of my whole house remodel, All American improved the original ductwork and upgraded the original single furnace system with a dual high-efficiency furnace to keep my two-floor home comfortable. Additionally, we installed a high efficiency water heater, steam shower and finish fixtures in several bathrooms.
This is the 2nd time AA has performed services at our condo in Breckenridge. Below is my first review. Just to confirm, AA replaced our hot water heater and we were very happy with the service from Gage. In the last month Cory from AA has been working on repairing our very old gas fireplace. Cory did a great job and was able to replace the blower fan and other components of the fireplace. In fact, the last service to tweak another component was done gratis by AA! If you live or are a 2nd homeowner in Breckenridge then you know how difficult it is to find folks that will perform stellar service. Well, AA is one of the few of those companies in the Breckenridge area that performs stellar service! We have owned in Breckenridge for the last 7 years and have lived here for the last 3 years. Without question, we highly recommend AA.Dave arrived as scheduled and provided the free estimate as communicated by the front office. Dave was courteous, professional and forthright. Unless an unexpected circumstance. occurs I will have All American install the new hot water heater.
Dave and his team are awesome!! Very professional and knows what he’s doing. No nonsense, get it done and get it done per the estimate provided. Very difficult to find this level of service in the mountains. All American Heating is the real deal!!
I don't usually post reviews but I had to give these guys 5 stats for their professionalism, customer service, reliability and prompt service! They are very reliable and I strongly recommend them.
They fix my boiler and keep it fixed. Great service. They also explain thoroughly what is not working which is a big help to me.
Furnace maintenance - excellent service and customer relations, on time and easy to deal with. Would highly recommend!
Quick and friendly service
Very friendly people. I am very appreciative of them coming out. Guy said they were short handed and he was shocked they even accepted me as a new client.
Renee in the office is very responsive and accommodating. She understands the issues and organizes the right technician for the needed service.
Cant say enough good things about these guys, we had a real problem and they really helped us out when we were in a bind. My mom and dad 83 years old had no water and they came right over Thank you guys
Dave did an excellent job! Great attention to detail, and pleasant/informative!
Mark was available by phone to discuss issues with a radiant hydronic system. After almost a dozen calls to other companies, he seemed to be the most knowledgeable in the area about this particular issue (KITEC pipe). He promptly made a detailed (free) inspection and comprehensive estimate, and offered to discuss any questions I had. Impressed and grateful - plan to update this after work is performed.
The All American Heating technician, Gage, was extremely professional and worked efficiently to install and convert our new range from natural gas to propane. His pleasant and friendly demeanor was very welcomed.
I use these guys exclusively. Very responsive, shows up when they say they will. Highly recommended
Customer service was very responsive. Technician showed up on time and was professional.
We signed a "service contract" with All American, they failed to come out and change the filter as described in the contract, and our heat exchanger went south as a result. Avoid these shysters at all cost.
Very professional and knowledgeable.
Excellent service. Addressed all needs at the same visit.
Gage is very knowledgeable and was very transparent with the repairs and costs. He also let me know how to do some basic repair work
Very knowledgeable and professional. Appreciate their concern and kindness 🙂 too! Always on time!!
Gage took care of my water softener plumbing. All is right with our flow now. Job well done!
Liberty was very knowledgeable. He knew what needed to be done, but will need to order the part. This will take weeks, but is no fault of American Heating. I look forward to the repairs.
My new boiler was shutting off and my installer would not return my calls. I called Renae and she was incredible. There were not any openings but she contacted the owner, Mark who personally took the appt and fixed the boiler. This company really sets the standard in Summit County. Call them!
Gage with American Plumbing and Heating winterized our mountain home for us. Gage is such a gentleman. He explained what he fixed for me and gave some good advice on a fix we were considering which could have had some bad results. I would definitely use American again and will ask for Gage.
They talk a good game... but it's all talk and no follow through. Too good to be true. Go elsewhere, they're not professional.
Great company! Renae is awesome! There was an internal issue with my job, but she was great at resolving it ASAP! When you call them ask to speak with Renae and she will do the best she can to make you super happy!! And Hopefully Gage is the guy that does your work! Always on-time, does it fast and perfect!! Call them!!
Very good, arrived in time. Went above and beyond to help a single women in wheelchair, waiting for over motor for gas furnace
We had them do some plumbing installation. The repairman was super professional and did a great job. Very personable and reflected confidence. The job was well done
All American is really great. They show up when they say they will, and they get jobs done efficiently. I strongly recommend them.
Professional, on time, and personable!
Cory was awesome! We have been using All American Heating for a few years. They are incredible.
All American so graciously helped us with a non-heating furnace in mid December!! Renee was terrific, helpful, kind, responsive!! Cory did a good repair job. Thanks so much!
The technician replaced a furnace part. Very punctual, friendly and fast. I would recommend them to residents of summit county
The hot water heater failed the morning we had out patient surgery scheduled and I called from the surgery center a bit frantic and was able to get the heater replaced before we got home. Upon arriving at home Mark who installed the heater also washed the towels we thru down and had them in the dryer. Mark I come to find out is the president of All American Heating now that’s service.
Gage is the man! He installed our new water filtration system, softener, and well pressure tank and stayed after hours to complete the job same day! We’ve had them unclog our sewer line a couple times as well. Delightful business, reasonably priced for Summit County and helped us out of more than one jam! Highly recommend All American Heating!
Your fellow up report was excellent. Kudos!
They did such an excellent job in installing propane heater with gas piping that matches exterior. So happy to have heat in the cabin. Professional, exceptional customer service and staff, work done correctly the 1st time. Found the perfect and most cost effective solution to heat cabin.
Cory did a great job of communicating the scope of the work completed and explained the additional services needed without pushing too hard.
I SO appreciate the attention to the whole system big picture instead of just focusing on a repair issue.
Mark and his team were great! It started with a real person answering the phone, and continued with a cool system for me to share photos and details of the problem. I’m so greatful for the quick response!
Gage did a fine job to see that everything on the Lochinvar Combe unit was in working order.He said that one part that converts the PH level of the water be more nutreal so as to keep draining pipes in working order is recommended to be replaced yearly by the manufacturer. I was disappointed that he did not have the unit on his truck. This part has to be ordered. One would think that All American would have this on hand if it is an annual replacement item. Perhapse it was a shipping glitch.
Howard was very professional and efficient. I really appreciate his work!
Gage was very nice and professional and did an excellent job.
Very helpful with our problematic boiler after hours! Appreciated the knowledge and assistance of the owner in diagnosing the problem.
Renae at the office saved the day for us and did everything to help us get a repair done before our flight out of town and Gage the plumber was awesome and taught me some plumbing tips while doing a professional job!! No leaks at our getaway cabin!!
Gage was very thorough and a skilled technician. Did a big job and made sure all leaks were repaired. I have total confidence in his work.
Furnace stopped working and Mark stepped in same day without question to come and assist. He was helpful and concise, and explained what he had done before making some suggestions (no pressure) for keeping things running smoothly moving forwards. All very helpful in enabling me to make informed decisions. Mark was fantastic and I highly recommend the service of All American Heating!
Great service! Super responsive to our furnace issue. Great communication about scheduling, cost and results once they repaired our system. Mark was a huge help and got us back up and running quickly. Definitely will use them again!
Everyone I have worked with at All American has been very helpful. Corey has helped me several times and is always patient to explain and answer questions about my unit even after hours.
Eric of all American eating was awesome. He squeezed me into a packed schedule and got my furnace up and running in 20 minutes. Very knowledgeable. I often get the feeling I’m getting over sold any time I have to do a house repair with a maintenance person but not with Eric
Gage and Cory were extremely professional and knew what they were doing. Appreciated their cleanliness and that they wore masks without having to ask. They went the extra mile to make sure we had hot water immediately and I’m super grateful for that. Thanks again.
Very professional and knowledgeable.
First cold weather of the season, furnace doesn’t work. In short, old unit=new install. Mark found a way to fit my needs into their busy schedule. Everyone I talked with at All American Heating were awesome! Will use them again and highly recommend.
Mark was prompt and good at explaining everything that needed to be done. Renee at the office was great as she was kind and caring of our needs. We are lucky to have found them. Excellent company we will use from now on.
We have a maintenance contract with the company. The maintenance was performed by an excellent technician Cory. He explained everything he performed in details, and also discovered a leaky water tank. The tank was under warranty end was replaced by another great technician Mike. It was amazing how fast was this done. He new about everything disconnecting, where to place components and how to interconnect them. The final think that was performed was replacement of the deteriorated Air separator by Mark. We love this Company and we wish them many successful operations. Zlatko & Zlata
We found them to be reliable, competent and knowledgeable. We highly recommend their services.
Gage is awesome! Friendly, thorough, answered our questions and gave us advice on keeping furnace clean to keep it functioning properly. I would certainly ask for him again if we weren't moving!
Eric is a great man! Did a great job figuring out what our issue was! Super quick appointment also! Definitely recommend!!!
Very professional and always done right
Have been an extremely satisfied customer service for many years. On a different scale of "10", I would give AAH a "15". Just recently they did the yearly check of heating and water at our mountain cabin with tech uCraig who was superb and by mistake I called him late at night and he answered and was extremely helpful and hospitable. Cannot say enough praiseworthy comments about AAH and all their staff.
Great people to do business with. Highly recommended.
Didn’t bring the parts required. Ended up reusing what was meant to be trash, instead of returning to his shop and supplying the job as requested. Job seemed rushed. Lazy craftsmanship.In response to the owner: Your description is not what happened.During the scheduling call, I explained to have had the parts, but perhaps required several shop supplies.I had the condensate trap, piping, piping adapters, and neutralizer. The shop supplies needed were simple: piping elbows, glue…The service man acknowledged he had the elbows, but would have to drive to get them. He decided that the drive was too inconvenient and reused the trash piping instead. My trap was used.Moreover, glue was dripped on the tile below. No drop cloth used.The piping would look better if it didn’t terminate at an angle but rather vertically down into the drain like it was originally.Finally, it took them about 30 min. Sure, maybe the extra 28 was spent packing in and out of the driveway and collecting my signature.In the end, it works. But it certainly could be better.If it starts leaking, I’ll be sure to call you back.
Good work. Very professional
All American continues to impress me with their professionalism. They are great folks - they’re responsive, timely, and always a pleasure to have in my house! Highly recommend.
We needed our main water line changed so that our new kitchen sink could be installed. Also, hook up our new bathroom sink after my non-plumber husband tried in vain to get it connected! All American kept in touch with me, reminded me of the appointment, told me when Gage was on his way, and then Gage called to talk over what was needed and kept in touch with men regarding the whole project including costs. I am not on the property, but I'm certain that if anything goes wrong, they will make it right. We plan to use the company again whenever needed. Also, they were the third company I contacted as the first two were booked out 4-6 weeks.
Luke was great! Very knowledgeable, helpful, and efficient. Would strongly recommend their services.
Super responsive and helpful. They were extremely busy but worked us in last minute. Knowledgeable and courteous! Thank you- Mountain Property Watch
Very knowledgeable, efficient and comprehensive repairs.
Cory flat lied to us about our problem being covered by warranty on our 8 month old 6500$ Lochnivar water heater. Talked to several installers who said they wouldn’t take apart the pump to install the water heater if it didn’t leak when installed. Cory told us it was an obvious factory defect then wrote it up as installer error. Cold day in h*** when we call All American Heating again
Very professional and knowledgeable lead service technician. Took the time to explain and show me items that need to be addressed / fixed. Huge thumbs up.
Corey really seemed to know intricate details of how the system worked and was able to find a white wire workaround to confirm the diagnosis. He communicated the pros and cons for options for repair thoroughly. I was very pleased with the quality and value of his work. I highly recommend him for both heating repair and for plumbing repair.
Competent and communicative staff.
We received a low temp sensor alert in the middle of the night. Thankfully All American Heating has a 24 hour emergency answering service . Even better was the fact that we knew the technician, Eric, from previous work done on our hydronic system, so when he said he was on his way I had the peace of mind and confidence that he was reliable, professional and very knowledgeable. He kept in touch with me as he made his way to our property and within his first five minutes, identified the issue and saved our home from severe freezing damage! We are so grateful and can confidently recommend All American Heating to everyone in Summit County!
Professionally and personally came out to service a furnace and turned around a bad situation without heat in the middle of the night.Very fair considering the emergency timing of the situation.
David Pike was very helpful in taking us through the radiant floor heating system in our potential new home. He was a great teacher and helped us feel less intimidated by the the boiler room. His explanations were thorough and easy to understand
Dave and Jeff were great to work with. Dave arrived in the morning, assessed repairs need, provided an estimate and then stayed until the job was finished which took both guys way past normal hours. Dave is very knowledgeable and answered all my questions and concerns. Jeff was through and meticulous. They left our home clean and were professional throughout. I would definitely use them again for our plumbing needs.
Gage and Cory are incredibly helpful and knowledgeable! Their expertise and integrity are very much appreciated. We highly recommend All American Heating.
Thank you for responding so quickly to an emergency. Office and plumber made a bad event tolerable. I will use these guys from now on. Brilliant
Our furnace broke and Luke went above and beyond to get us up and running as soon as he could, including coming in on a weekend and turning our water back on once the house warmed up. I highly recommend!
ERIC, from All American came to our house on a Sunday morning to fix my furnace. He diagnosed the problem quickly, went and got the part, and was back in 20 Minutes to replace the part. ERIC replaced the part perfectly, professionally, and timely. He had the furnace back up and working before noon. I appreciate ERIC'S professional and quality work, as well as the devotion to complete the job in a timely manner. Thank you ERIC, our house is nice and warm again.
Had a leak in my main water line and the technician worked after hours to fix it promptly. Very nice office staff. Also had them back to troubleshoot a problem and they fixed no cost. Love that kind of service!!
Speedy repair of our heating system during cold weatherInstalled and piped new radiators, fixing a burst pipe.Very knowledgeable Quality workThanks